Dale is knowledgeable in her craft, caring bout her clients and a great negotiater. Dale’s knowledge about insurance companies helped to make good decision and arrive to asatisfactory settlement. Dale communicated with me on a weekly basis and advised me of the progress and obsticles of the case. Dale negotiated a settlement 4 1/2 time more the amount suggested to me by a partner at the original interview. Working with Dale was like having a member of my family representing me.