When I found myself having to deal with injuries from a careless driver I was dreading the process. I had been through a similar accident years before and I had been shuffled through the process by lawyers the first time. Dale Casares really turned the experience around for me. She was incredibly patient and willing to answer any and all of my questions. That part was huge for me because I had had other lawyers scoff at certain questions or respond with an arrogance by implying that I should just leave that part to them because they knew what was best for me. Dale never got that tone with me and I always felt that she genuinely was happy to help me understand things and be a part of my case.