For my case, I started with another lawyer. Once my case was transferred to Ms. Casares, I felt she went above and beyond to keep me updated with the status of my case. I felt each of her phone calls were compassionate and reflected keeping my best interests in mind. She listened to my concerns and asked very good questions that helped her understand my point of view. Overall, I felt Ms. Casares was a very honest person and trustworthy. I felt she did an exceptional job for me and my family. I would recommend her to my friends and family.